"All was fine, the car on time, we arrived in the time preview, the driver was sympa."
"You cancelled my booking on a Friday night at 19.30. Your office hours are min -fri 9-5. Just booked again on line.
You have taken my payment twice knowing you can’t fulfil the booking which is on Sunday morning. My daughters birthday transport with friends to celebrate her 13th birthday. I’ve just found your email and you were due here in 10 hrs. Start to birthday ruined.... a con from start to finish, let’s see if my refunds are easy to get back eh??? "